Heritage Indian Cuisine

Reviews

• ★ ★ ★ ☆ ☆
  Great food! Absolutely wonderful food, it's five star. BUT! Although the wait staff are nice, they're unorganized, and inattentive. We dined at 7:30pm, and there weren't many patrons, yet service severely suffered. No reorder for drinks, fills on water or appetizer dishes cleared until our food came much after. This is a must eat place, but I recommend order on the phone, and pick up and enjoy. Don't waste your time or patience on coming in until the staff is trained or replaced.
  By Geoff Backman, May 31, 2017
• ★ ☆ ☆ ☆ ☆
  If I could give them 0 stars I would. Horrendous service. Inquired about catering at an earlier date and told them we would be back to try the dishes we wanted for the events. Went in... There were no customers. The manager was not in and therefore we asked to speak to the owner who simply opened the employee door and starred at our party. We asked multiple times to speak to the owner and were told he was too busy to come out. Busy with what? There were no customers in the entire restaurant but us! The waitress tried her best but the owner would not come out to discuss potential menus. How unprofessional! It's safe to say we will not be using them and will not be recommending them to any family or friends. Good job at losing a great deal of business for your establishment. I have no doubt that this establishment will crumble. They lost business for a total of three event with approximately 500 guests at each. Do the math and see how much you just lost with your poor service.
  By Sam S, April 11, 2017
• ★ ★ ★ ★ ☆
  Pretty good food. Far better than the Royal Dar. So much cheaper and way better food here. Can't recommend enough.
  By mygamertag2010X, October 19, 2016
• ★ ★ ★ ★ ☆
  Food was delicious! As an experienced server the service (even as a new establishment) could use improvements! Was told we couldn't make a reservation at a certain time because it would be too busy with walk in customers. That is the point of making a reservation, walk ins wait - not the other way around! Had four servers working but we still waited almost an hour for our food after ordering. Full restaurant but at one point all four of the servers were standing together talking for a few minutes...
  By Chloe Simpson, July 27, 2016

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About Heritage Indian Cuisine in Duncan